Free failed-payment email templates.

The exact recovery and retention templates MRRdue ships in product, rendered with sample values. Copy them, swap the details, send from your own address. No signup required.

Failed-payment recovery

Friendly reminder

Subject: Quick help with your subscription payment

Hi Alex,

We noticed your recent $49.00 subscription payment did not go through because of card declined.

You can use Stripe's secure payment page to update the payment method and retry the invoice:
https://invoice.stripe.com/i/…

Once it is updated, Stripe should retry the payment automatically.

Thanks,
Your SaaS

Priority save

Subject: Action needed to keep your subscription active

Hi Alex,

Your $49.00 subscription payment is still unpaid, and we want to help you avoid an interruption.

You can use Stripe's secure payment page to update the payment method and retry the invoice:
https://invoice.stripe.com/i/…

If anything looks wrong, reply to this email and we will take a look.

Thanks,
Your SaaS

Authentication needed

Subject: Please confirm your subscription payment

Hi Alex,

Stripe is asking for confirmation before it can complete your $49.00 subscription payment.

You can use Stripe's secure payment page to update the payment method and retry the invoice:
https://invoice.stripe.com/i/…

This usually takes less than a minute.

Thanks,
Your SaaS

Retention risk (pre-churn)

For customers showing churn signals — scheduled cancellations, repeated failures, unpaid invoices — before the account is lost.

Retention check-in

Subject: Quick check-in on your subscription

Hi Alex,

We wanted to reach out because cancellation scheduled at period end.

Your current plan is $49.00/month. Reach out before the current period ends.

If you have questions, reply to this email.

Thanks,
Your SaaS

Retention save

Subject: Can we help before your subscription changes?

Hi Alex,

We noticed cancellation scheduled at period end and want to make sure everything still works for you.

Reach out before the current period ends.

Reply here if you want help reviewing your plan or billing.

Thanks,
Your SaaS

How to use these well

Send from your own address — recovery email from the founder's real inbox consistently outperforms billing-system senders.
Always include the Stripe-hosted invoice link when one exists; it lets the customer pay and update their card in one step, with no login.
Match the template to the decline reason: authentication requests need calm instructions, expired cards need speed, insufficient funds needs Stripe's retry to go first.
One follow-up after 3–4 days is worth sending; more than two total usually isn't.

Per-decline-code playbooks (when to wait for Stripe's retry, when to send) live in the recovery guides.

MRRdue fills these in for every failed payment automatically.

Connect a read-only Stripe key and every case in your queue gets the right template pre-filled with the customer's name, amount, decline reason, and payment link — plus mailto/Gmail one-click sending.

View live demo See pricing