All comparisons

MRRdue vs Stripe Smart Retries

Smart Retries are good — use them. They come with Stripe Billing, which Stripe prices as a percentage of the revenue it bills (0.7% on the pricing page at the time of writing; check it for your region and tier). That fee buys a whole billing product, not a recovery add-on, so it is not a like-for-like comparison with MRRdue's price. What retries do not do is tell you which five customers to contact today, or what to say. MRRdue is the workflow layer on top of Stripe's retries, not a replacement for them.

Stripe's retries come with Stripe Billing, priced as a percentage of billed revenue. MRRdue: flat $29/mo, alongside whichever Stripe plan you are on. The two are not alternatives — you keep paying Stripe either way. Competitive details verified July 2026, always confirm current pricing on their site.

Side by side

FeatureStripe Smart RetriesMRRdue
Automatic card retriesYes, ML-timed retries (higher Billing tier)Never retries, and never needs to be trusted not to
Who to contact todayNo ranked queue; failures listed chronologicallyQueue ranked by dollars at risk, decline code, retry history, recoverability
Recovery emailsGeneric hosted-invoice remindersDecline-code-specific templates you send from your own address
Retention-risk warning before failureNoAt-risk customers scored from cancellation flags, delinquency, unpaid invoices
Alerts & digestDashboard onlyEmail + Slack alerts, daily summary, expiring-card pre-dunning (opt-in)
API / exportsStripe API (full billing surface, your own build)Purpose-built read-only recovery API, an MCP server for ChatGPT/Claude/Cursor, CSV/JSON exports, signed webhooks
Extra cost at $50K MRRA percentage of billed revenue, for Billing as a whole$29/mo flat

Choose Stripe Smart Retries when

  • You already pay for the Stripe Billing tier that includes smart retries, and silent retry recovery is all you want.
  • You have engineering time to build recovery workflow directly on Stripe's API.

Choose MRRdue when

  • You want to see and work the failures retries did not clear. That is where the human-touch money is.
  • You want expired-card and authentication-required cases (which retries rarely fix) handled with a direct note.
  • You are on Stripe's Basic tier and don't want to pay 0.8% of volume for recovery tooling.

Common questions

Should I turn off Smart Retries if I use MRRdue?

No, keep them. Retries clear the easy failures silently. MRRdue exists for everything retries don't fix: expired cards, authentication requests, and customers who need a human nudge. MRRdue even waits out Stripe's scheduled retry before suggesting outreach, so you never nudge someone about a charge Stripe is about to retry anyway.

Does MRRdue interfere with Stripe's retry schedule?

It can't. MRRdue's key is read-only, it observes retry metadata (next_payment_attempt) and times its suggestions around it, but Stripe remains the only system that touches the payment.

Related reading: Stripe Smart Retries vs manual recovery outreach

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